Sonos has mentioned it’s going to proceed to help legacy merchandise, in an obvious reversal of a press release made earlier this week.
The corporate mentioned on Tuesday that it deliberate to drop help for some legacy gear, beginning in Might. The choice wouldn’t have instantly bricked the previous gear, however it did imply that clients with a mixture of legacy and new gear wouldn’t be capable of run them collectively as soon as the trendy gear was up to date with a brand new model of the Sonos software program.
The choice outraged lots of the firm’s long-time clients, who responded with hearth and fury on the corporate’s boards.
Sonos CEO Patrick Spence apologised for the misstep in a weblog publish printed on the corporate’s web site right this moment. “We heard you. We didn’t get this proper from the beginning,” he wrote.
In keeping with Spence, previous Sonos gear will proceed to perform as ordinary, however will not be receiving any new options any more. He pledges to maintain previous gear “up to date with bug fixes and safety patches for so long as potential” and mentioned the corporate was engaged on a technique to allow new and legacy gear to proceed to work on the identical community.
“A lot of you’ve got invested closely in your Sonos programs, and we intend to honor that funding for so long as potential,” he mentioned within the assertion.
Though Spence doesn’t give any arduous timelines for its future help, he does say that if the corporate runs into “one thing core to the expertise that may’t be addressed, we’ll work to supply another answer and allow you to find out about any adjustments you may see in your expertise”. ®
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